Reference

Open mposport Terms & Conditions

This page sets the Terms & Conditions for your login, wallet checks, and access to the lobby.

Account rulesLocal law firstDANAOVOQRIS

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Explore the terms that apply to you

mposport Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms explain how you create an account, use your login, send documents, and request actions tied to the wallet. If a clause conflicts with local law, the local rule controls and the affected part does not apply in your location. We may ask you to

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confirm your name, phone number, and payment detail before a request moves forward, especially when it touches DANA, OVO, GoPay, QRIS, or bank transfer records. By opening and keeping the account active, you agree to the page version we publish here. If we update a clause,
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the new wording takes effect when posted, so check this page before you send a new request. When you do not agree with a change, stop using the account and contact us before you send another request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Browse the contact paths for terms

When a clause is unclear, reach us through live chat, WhatsApp, or email and send the page link plus your account ID. Our team answers terms questions in Indonesian and English, with live chat open 24/7 and email used for records that need a written trail. If you check the page after midnight in Indonesia, the same contact paths stay available.

Team online

Live chat

Use live chat for a fast answer on acceptance, account status, or a rule that changed after you logged in. Keep your account ID ready so we can pull the exact version that applied to you.

Send a WhatsApp message if you need a second check on identity, payment detail, or local-law wording. We use it for short policy questions when you want the answer on your phone.

Email

Use email when you want a written record of the page link, the date, and the clause you asked about. That helps us track changes and confirm the answer back to your inbox.

ACCOUNT SAFETY

Switch on the controls we keep

We handle the details behind your account only for the terms on this page: identity checks, access control, payment tracing, and dispute handling.

Data use

We keep the details needed to open and protect your account: name, phone number, device signals, and transaction references. Those records let us verify a request, match a payment trail, and answer a terms question accurately.

Cookies

Cookies remember your session, language choice, and the device path you used last time. If you clear them, you may need to log in again and confirm a few settings before the page behaves the same.

Login security

Use one password and keep your phone number current so we can confirm a login or stop a request that looks out of place. If access changes, we may ask for a fresh check before we restore it.

Record keeping

We retain account and request logs for the period needed to handle disputes, fraud checks, and legal duties in Indonesia. After that, the records stay restricted and are removed from normal access paths.

Change requests

If you need a data edit, send the request through the contact path on this page with your account ID and the field you want changed. We may ask for matching proof before we update it.

Contact trail

For terms questions, include the page link, date, and the clause you mean so we answer against the correct version. That keeps your reply tied to the exact wording you accepted.

Open answers to policy questions

These questions cover the parts of our Terms & Conditions that matter most when you open an account, send a request, or ask for a change. We keep the answers tied to the current page version, local law, and the contact channels listed here. If your situation is unusual, send the clause and your account ID so we can answer against the exact record.

You accept the version of these terms shown on the page when you submit the account request. That means you agree to our access rules, your duty to give accurate details, and the checks we may ask for later.

Yes. If a rule here conflicts with local law, the local rule controls for your location and the affected part does not apply. We may still keep the rest of the terms active where they remain valid.

We can pause access when a login looks unusual, a document does not match, or a payment request needs another check. That pause lasts until we finish verification and confirm the account details with you.

Send the request through live chat, WhatsApp, or email with your account ID and the exact field you want changed. If the new detail affects identity or payment records, we may ask for matching proof.

Use live chat for a quick answer, WhatsApp for a short follow-up on your phone, or email if you want a written trail. Include the page link and the date so we answer against the right version.

Yes. The same terms apply on both devices, though the screen layout changes. If you switch between phone and laptop, your login session and cookie settings may behave differently until you sign in again.

If your payment detail does not match the account name or the request looks incomplete, we may hold the action until you send the correct record. That helps us keep the terms, audit trail, and local checks aligned.

Open mposport Terms & Conditions

Browse the contact paths for terms

Live chat

WhatsApp

Email

Switch on the controls we keep

Data use

Cookies

Login security

Record keeping

Change requests

Contact trail

Open answers to policy questions

01 What do I accept when I open an account?

02 Do local laws change these terms?

03 Can you pause my account under these terms?

04 How do I request a data change?

05 Which contact channel should I use for a terms question?

06 Do these terms apply on mobile and desktop?

07 What if my payment detail does not match?

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